Excluded Dental Benefits

Covered dental charges do not include charges for services and supplies:

  • Not ordered by a dentist;
  • In a veterans administration hospital;
  • Due to the loss of theft of an appliance;
  • Which an insured person would not legally have to pay if there was no insurance;
  • Due to war, if declared or not;
  • From a health department maintained by an employer, a union, a trustee or similar type of entity;
  • Which are payable by a local or other agency of government;
  • For cosmetic reasons, including altering or extracting and replacing sound teeth to change appearance;
  • For more than one routine oral examination with respect to the same insured person during any 6-month period;
  • Performed by a member of an insured person's immediate family;
  • Instructions for plaque control, oral hygiene or diet;
  • For installing for the first time or for adding to a denture or fixed bridge unless:
  • The work is needed due to extraction of injured or diseased natural teeth and is finished within 12 months of the date the tooth was extracted; and,
  • The tooth is extracted while the person is insured for these benefits; and,
  • The work includes replacing the extracted tooth;

NOTE: a denture or bridge is considered to be installed for the first time if it does not replace any existing denture or bridge.

  • For replacing or altering a denture or fixed bridge, unless:
  • The change is needed due to one of these events:
  • An accidental injury requiring oral surgery; or,
  • Oral surgery which involves changing the position of muscle attachments or removing a tumor, cyst, torus or excess tissue; and,
  • The event occurs while the person is insured for these benefits; and,
  • The work is finished within 12 months after the event:
  • For replacing a full denture unless needed due to a change in the structure of the mouth if replaced after the latter of:
  • 5 years after the date the denture is installed; or,
  • 2 years after the date the person became insured for these benefits;
  • For an injury or sickness due to employment with any employer or if self employed;
  • For orthodontic appliances and treatment, unless incurred during a course of orthodontic treatment which begins while the person is insured for these benefits;
  • For non-emergency treatment outside the U.S.